Privacy Policy

Joggo Privacy Policy

Updated 12th February, 2021

1. Introduction

Joggo Inc. (“Joggo,” “we,” “us,”or “our”) respects the privacy of its users (“User,” “your,” or “you”). This Privacy Policy (the “Privacy Policy”) explains how we collect, use, disclose, and safeguard your information when you use any of the products or services we provide through our downloadable mobile application, browser extension, software, or website available at (all of which are referred to collectively herein as the “Services”).

The capitalized terms have the same meaning as ascribed in our Terms of Service, unless otherwise noted here.




2. What Information Do We Collect?

When you access or use our Services, we collect personal information (also referred to as personally identifiable information or “PII”)which may include your name, online contact information such as your email address or username, phone number, professional or employment information, browsing or search history, photograph, and other personal information. The information so collected will be stored on our servers. You are able to change your personal information via email by contacting us at

  1. Equipment Information.  We may collect information that does not personally identify you such as information about your internet connection, the equipment you use to access our Services, and usage details.
  2. Financial Information. We currently do not collect or store any credit cards or bank information.  However, we will update this Privacy Policy when we start using and storing such information. We will also inform you via reasonable means if we start collecting such information from you.

3. How Do We Collect Information?

We collect personal information from youin the following ways:

  1. At registration for our Services;
  2. In email, text, and other electronic messages between you and our Services;
  3. Through mobile and desktop applications you download for our Services, which provides dedicated non-browser based interaction between you and our Services;
  4. When you interact with our advertising and applications on third-party website and services, if those applications or advertising include a link to this PrivacyPolicy;
  5. When you subscribe to a newsletter;
  6. From your responses to a survey;
  7. From forms filled out by you;
  8. From records or copies of correspondences (including email addresses) if you contact us;
  9. From search queries through our Services; and
  10. When you post information to be published or displayed on our Services.

We collect information from you automatically when you navigate through our Services in the following ways:

  1. Usage details;
  2. IP addresses;
  3. Information obtained through browser cookies;
  4. Information obtained through flash cookies;
  5. Web beacons on our Services;
  6. Web beacons on emails sent by us; and
  7. Other tracking technologies.

4. How Do We Use Your Information

We use the information that you provide to:

  1. Personalize your experience in using our Services;
  2. Provide you with information, products, or services requested from us;
  3. Present our Services and its contents to you;
  4. Provide you with notices about account and/or subscription, including expiration and renewal notices;
  5. Notify you about changes to our Services and any products or services;
  6. Allow you to participate in interactive features of our Services;
  7. Improve our Services;
  8. Improve our customer service;
  9. Anonymize data and aggregate data for statistics;
  10. Contact you about our products and services that may be of interest;
  11. Enable the display of advertisements to our advertisers’ target audiences, although personal information is not shared with advertisers without your consent; and
  12. Send you periodic emails, in accordance with the CAN-SPAM Act of 2003 as detailed in Section 15, via the email address provided by you to (i) send information, respond to inquiries, and/or other requests or questions; (ii) send additional information related to your product and/or service; and (iii) market to our mailing list or continue to send email to you after the original transaction has occurred.

5. Our Cookie Policy

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this Privacy Policy, we refer to all of these technologies as “Cookies.”

We use Cookies for our Services to (a) understand and save your preferences for future visits, (b) keep track of advertisements, (c) compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future, and (d) allow trusted third-party services that track this information on our behalf.  You can set your browser to refuse all or some browser Cookies, but it will disable certain features such as the content personalization engine. We honor Do Not Track signals and, if one is in place, we will not track, plant cookies, or use advertising.

We allow third party behavioral tracking and links to third-party web pages.  Occasionally, at our discretion, we may include or offer third-party products or services on our Services.  These third-party sites have separate and independent privacy policies.  We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our Services and welcome any feedback at about these sites. Please contact us at

6. How Do We Protect Information We Collect?

Our Services receive regular security scans, penetration tests, and malware scans.  In addition, our Services use an SSL certificate as an added security measure. We require username and passwords for our employees who can access your personal information that we store and/or process on our servers. We will implement reasonable security measures every time you (a) enter, submit, or access your information, or (b)register for or access our Services.  

7. Data Security Measures

  1. Security Measures. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls. The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Services, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Services. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on our Services.
  2. Fair Information Practice Principles. In the event of a personal data breach, we will notify you within 72 hours via email. We agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

8. Disclosure of Personal Information

There are times when we may share Personal Information that you have shared with us with others to enable us to provide you over Services, including contractors, service providers, and third parties (“Partners”). This section discusses only how Joggo may share such information with Partners. We will ensure that our Partners protect your Personal Information. The following describe how and with whom we may share your Personal Information:

Disclosure of Personal Information.

  1. We may disclose aggregated, de-personalized information about you that does not identify any individual to other parties without restriction, such as for marketing, advertising, or other uses.
  2. We may disclose personal information in the event of a merger, sale of business, etc.
  3. We disclose personal information to fulfill the purpose for which you have provided it, for instance, if you gave us an email address to use the “email a friend” feature of our Services.
  4. We may disclose personal information for any other purpose for which you have provided it.

Other Disclosure of Personal Information.

  1. We will disclose personal information (i) to comply with any court order, law, or legal process, including to respond to any government or regulatory request, (ii) to enforce or apply our Terms of Service and other agreements, including for billing and collection purposes, (iii) if we believe it is necessary or appropriate to protect the rights, property, or safety of Joggo, our customers or others, and/or (iv) if it is necessary or appropriate to protect the rights, property, or safety of Joggo, our customers, or others, and this includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Third Party Disclosure.

  1. We do not sell, trade, rent, or otherwise transfer personal information to others, unless we provide you with advance notice. This does not include our hosting partners and other parties who assist us in operating our Services, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.  
  2. We do not provide non-personally identifiable visitor information for marketing purposes.

Choices Users Have About How Joggo Uses and Discloses Information.

  1. Disclosure of Users’ Information for Third-Party Advertising. Users can opt-out by emailing us their opt-out request at Users receiving promotional email can opt-out by sending a return email requesting to be omitted from future promotional email distributions.
  2. Disclosure of User’s Information for Targeted Advertising.  Users can opt-out by emailing us their opt-out request at

9. Google AdSense and Google Analytics

Google, as a third-party end or, uses Cookies to serve advertisements to Users on our Services. Google uses first-party Cookies, such as Google Analytics Cookies, to compile data regarding User interactions with ad impressions and other ad service functions as they relate to our Services. We currently use Google Analytics to collect and process certain usage data. To learn more about Google Analytics and how to opt-out, please visit

We have implemented advertising features on our Services including: (a) remarketing with Google AdSense; (b) Google Display Network Impression Reporting; (c) Google Demographics and Interests Reporting; and (d) Google’s DoubleClick platform integration.  

We use theseCookies to compile data regarding User interactions with ad impressions and other ad service functions as they relate to our Services.

10. For Our European Customers and Visitors

We are headquartered in San Francisco, California, USA. Most of the operations are located in San Francisco, California, USA. Your Personal Information, which you give to us during registration or use of our Services, may be accessed by or transferred to us in the United States. If you are using or registering for our Services from outside the United States, be aware that your Personal Information may be transferred to, stored, and processed in the United States. Our servers or our third-party hosting services partners are located in the United States. By using our site, you consent to any transfer of your Personal Information out of Europe, UK, or Switzerland for processing in the US or other countries. 

  1. We will comply with the EU Standard Contractual Clauses with respect to the transfer of Personal Data from the EU to the US for processing. If there is any conflict between the terms and conditions in this Privacy Policy and your rights under the EU Standard Contractual Clauses, the terms and conditions in the EU Standard Contractual Clauses will govern. For the purposes of this Privacy Policy, “EU Standard Contractual Clauses” mean the standard contractual clauses for the transfer of personal data to processors established in the US. (Commission Decision2010/87/EC).

i. Obligations of the data importer (processors)

The data importer agrees and warrants:

  • to process the personal data only on behalf of the data exporter and in compliance with its instructions and the Clauses; if it cannot provide such compliance for whatever reasons, it agrees to inform promptly the data exporter of its inability to comply, in which case the data exporter is entitled to suspend the transfer of data and/or terminate the contract;
  • that it has no reason to believe that the legislation applicable to it prevents it from fulfilling the instructions received from the data exporter and its obligations under the contract and that in the event of a change in this legislation which is likely to have a substantial adverse effect on the warranties and obligations provided by theClauses, it will promptly notify the change to the data exporter as soon as it is aware, in which case the data exporter is entitled to suspend the transfer of data and/or terminate the contract;
  • that it has implemented the technical and organizational security measures before processing the personal data transferred;
  • that it will promptly notify the data exporter about: (i) any legally binding request for disclosure of the personal data by a law enforcement authority unless otherwise prohibited, such as a prohibition under criminal law to preserve the confidentiality of a law enforcement investigation, (ii) any accidental or unauthorized access, and (iii) any request received directly from the data subjects without responding to that request, unless it has been otherwise authorized to do so;
  • to deal promptly and properly with all inquiries from the data exporter relating to its processing of the personal data subject to the transfer and to abide by the advice of the supervisory authority with regard to the processing of the data transferred;
  • at the request of the data exporter to submit its data processing facilities for audit of the processing activities covered by the Clauses which shall be carried out by the data exporter or an inspection body composed of independent members and in possession of the required professional qualifications bound by a duty of confidentiality, selected by the data exporter, where applicable, in agreement with the supervisory authority;
  • to make available to the data subject upon request a copy of the Clauses, or any existing contract for sub-processing, unless the Clauses or contract contain commercial information, in which case it may remove such commercial information, with the exception of Appendix 2 which shall be replaced by a summary description of the security measures in those cases where the data subject is unable to obtain a copy from the data exporter;
  • that, in the event of sub-processing, it has previously informed the data exporter and obtained its prior written consent;
  • that the processing services by the sub-processor will be carried out in accordance with Clause 11;
  • to send promptly a copy of any sub-processor agreement it concludes under the Clauses to the data exporter.

ii. Obligations of the data exporter

The data exporter agrees and warrants:

  1. that the processing, including the transfer itself, of the personal data has been and will continue to be carried out in accordance with the relevant provisions of the applicable data protection law (and, where applicable, has been notified to the relevant authorities of the Member State where the data exporter is established) and does not violate the relevant provisions of that State;
  2. that it has instructed and throughout the duration of the personal data processing services will instruct the data importer to process the personal data transferred only on the data exporter's behalf and in accordance with the applicable data protection law and the Clauses;
  3. that the data importer will provide sufficient guarantees in respect of the technical and organizational security measures;
  4. that after assessment of the requirements of the applicable data protection law, the security measures are appropriate to protect personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, in particular where the processing involves the transmission of data over a network, and against all other unlawful forms of processing, and that these measures ensure a level of security appropriate to the risks presented by the processing and the nature of the data to be protected having regard to the state of the art and the cost of their implementation;
  5. that it will ensure compliance with the security measures;
  6. that, if the transfer involves special categories of data, the data subject has been informed or will be informed before, or as soon as possible after, the transfer that its data could be transmitted to a third country not providing adequate protection within the meaning of Directive 95/46/EC;
  7. to make available to the data subjects upon request a copy of the Clauses, with a summary description of the security measures, as well as a copy of any contract for sub-processing services which has to be made in accordance with the Clauses, unless the Clauses or the contract contain commercial information, in which case it may remove such commercial information; and 
  8. that, in the event of sub-processing, the processing activity is carried out in at least the same level of protection for the personal data and the rights of the data subject as the data importer under the Clauses.

iii. Liability

  1. The parties agree that any data subject, who has suffered damage as a result of any breach of the obligations referred above by any party or sub-processor is entitled to receive compensation from the data exporter for the damage suffered.
  2. If a data subject is not able to bring a claim for compensation in accordance with paragraph a against the data exporter, arising out of a breach by the data importer or his sub-processor of any of their obligations referred to above, because the data exporter has factually disappeared or ceased to exist in law or has become insolvent, the data importer agrees that the data subject may issue a claim against the data importer as if it were the data exporter, unless any successor entity has assumed the entire legal obligations of the data exporter by contract of by operation of law, in which case the data subject can enforce its rights against such entity.
  3. If you are a resident of or a visitor toEurope, you have certain rights with respect to the processing of your Personal Data, (referred here as Personal Information), as defined in the GDPR.
  4. Please note that in some circumstances, we may not be able to fully comply with your request, or we may ask you to provide us with additional information in connection with your request, which may be Personal Information, for example, if we need to verify your identity or the nature of your request. 
  5. In such situations, however, we will still respond to let you know of our decision. As used herein, “Personal Information” means any information that identifies you as an individual, such as name, address, email address, IP address, phone number, business address, business title, business email address, company, etc. 
  6. To make any of the following requests, please contact us (i) via email at, or (ii) by writing to us at Joggo Inc., 466 Geary Street, Suite 501, San Francisco, California 94102, USA. 

Access: You can request more information about the Personal Information we hold about you. You can also request a copy of the Personal Information.

Rectification: If you believe that any PersonalInformation we are holding about you is incorrect or incomplete, you can request that we correct or supplement such data. Please contact us as soon as possible upon noticing any such inaccuracy or incompleteness.

Objection: You can contact us to let us know that you object to the collection or use of your Personal Information for certain purposes.

Erasure: You can request that we erase some or all of your Personal Information from our systems.

Restriction of Processing: You can ask us to restrict further processing of your Personal Information.

Portability: You have the right to ask for a copy of your Personal Information in a machine-readable format. You can also request that we transmit the data to another entity where technically feasible.

Withdrawal of Consent: If we are processing your Personal Information based on your consent (as indicated at the time of collection of such data), you have the right to withdraw your consent at any time. Please note, however, that if you exercise this right, it may limit your ability to use some/ all of our Services and you may have to then provide express consent on a case-by-case basis for the use or disclosure of certain of your Personal Information, if such use or disclosure is necessary to enable you to utilize some or all of our Services.

Right to File Complaint: You have the right to lodge a complaint about our practices with respect to yourPersonal Information with the supervisory authority of your country or EU Member State. Please go to to locate your Data Protection Authority.

Response: We will respond to your inquiry within thirty (30) days of the receipt. 

11. For Our Canadian Users

This Section supplements the information contained in our Privacy Policy above and applies solely to all visitors, users, and others to our Services, who reside in Canada (“consumers” or “you”). We ensure with the Personal Information Protection and Electronics Document Act of 2000 (“PIPEDA”) and any terms defined in the PIPEDA have the same meaning when used in this Section. 

  1. Definition of Personal Information. Any information about an identifiable individual. Whatever may be the physical form or characteristics of a particular regime for “business contact information” (name, position, title, address, professional phone number, etc.) 
  2. Right to Access Personal Information. You can request to access your personal information we hold about you. We will first confirm whether you have requested such information, explain how we have used your information, provide a list of names with whom your information has been shared and provide a copy of your information in an accessible format and make alternative formats available if requested. 
  3. Right to Correction / Limited Right to Deletion. You can request us to correct or delete your information IF you demonstrate that the personal information we hold on you is inaccurate. We will delete or correct your information within thirty (30) calendar days. When we delete/correct your personal information we will inform the third parties with whom we have shared your information. 
  4. Right to be Forgotten. Your information will be kept with us for as long as it is required for the fulfillment of the purposes of our Services. Unless we otherwise give you notice, we will retain your information on the servers on your behalf until such times as you or we terminate your User Account.
  5. Data Breach Notification. We will send a notification to you as soon as feasible regarding the information of any breach that creates a “real risk of significant harm” to you. We keep a record of every data breach and, on request, provide the Office of the Privacy Commissioner with access to the record. 
  6. Canadian Privacy Officer. We have appointed a Canadian Privacy and Data Protection Officer, Brett Byron at, to make sure the privacy rights of our Canadian users are protected in compliance with PIPEDA.  
  7. Two Factor Authentication. You may enable two-factor authentication on your account to help ensure that only you can access your account. If you do, in addition to entering your password to log in to your account to access our Services, we will send a code to your mobile number, which you will need to enter. This added security prevents anyone else from accessing your Joggo account unless they have access to your login information.
  8. Contact Information. You may contact us (i) by email at, or (ii) by writing to us at our Privacy Officer Brett Byron, at 466 Geary Street, Suite 501, San Francisco, California 94102, USA to (i) make a Personal Information Request, (ii) correct or delete your personal information, (iii) discuss our Privacy Policy and/or anything that has to do with it. We will respond within thirty (30) calendar days of receiving such a request or query. Additionally, in order for us to respond to your request or query, we will need to collect information from the requesting party to verify their identity.

12. Your California Privacy Rights

Joggo does not sell, trade, or otherwise transfer to outside third parties your “Personal Information” as the term is defined under the California Civil Code Section § 1798.82(h). Additionally, California Civil Code Section § 1798.83 permits Users of our Services that are California residents to request certain information regarding our disclosure of their Personal Information to third parties for their direct marketing purposes. To make a request for such disclosure, or identification and/or deletion of Personal Information in all our systems that we store on you, please send an email to or write us at Joggo Inc., 466 Geary Street, Suite 501, San Francisco, California 94102, USA.

Note that (i) if we delete your Personal Information as requested, we will no longer be able to provide our services to you and (ii) we may need to keep such Personal Information for a while during the shutting down and billing process. If you would like to discuss our Personal Information storage and processing process with us, please send us an email at or write us at Joggo Inc., 466 Geary Street, Suite 501, San Francisco, California 94102, USA.

13. California Consumer Privacy Act

This Section supplements the information contained in our Privacy Policy above and applies solely to all visitors, users, and others to our Services, who reside in the State ofCalifornia (“consumers” or “you”). We adopt this Section to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and any terms defined in the CCPA have the same meaning when used in this Section.

  1. Right to Request Personal Information. Upon request, we will provide you with (i) a list of all Personal Information that we have collected on you, (ii) from whom we obtained such Personal Information, (iii) the reason why we collected such Personal Information, and (iv) with whom (if any) we have shared such Personal Information. If we sell your Personal Information or disclose your Personal Information to third parties, upon request, we will provide you with (i) a list of the Personal Information that we have collected on you, (ii) a list of the Personal Information that we sell or disclose to others on you, and (iii) to whom we have sold or disclosed your Personal Information. A consumer can make such a request only twice in a 12-month period.

We require such Personal Information to be able to provide to you our Services. 

Unless otherwise specified, we only collect Personal Information from you. We do not use others to provide us with your Personal Information.

  1. Disclosure of Personal Information. We only share your Personal Information with service providers, e.g., billing and collection agents, who enable us to provide our Services to you. We do not sell or give your Personal Information to third parties for purposes unrelated to our provision of Services to you.
  2. Right to have Personal Information Deleted. Upon request, we will delete all of your PersonalInformation that we have collected on you and will direct our Service Providers to also delete all of your Personal Information. But note that if we do delete all of this Personal Information, you will no longer be able to use our Services.
  3. Non-Discrimination Right. We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not: (i) Deny you goods or services; (2) Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (iii) Provide you a different level or quality of goods or services; (iv) Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
  4. Financial Incentives. However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
  5. Contact Information. You may contact us (i) at, or (ii) by writing to us at Privacy Officer, at 466 Geary Street, Suite 501, San Francisco, California 94102, USA to (a) make a Personal Information Request, (b) lodge a complaint about our use or storage of your Personal Information, (c) ask us to delete such Personal Information, and/or (d) discuss our Privacy Policy and/or anything that has to do with it. We will respond within forty-five (45) days of receiving such requestor query. Additionally, in order for us to respond to your request or query, we will need to collect information from the requesting party to verify their identity.
  6. Under 16. We will not sell your Personal Information if you are under the age of 16 unless we have the consent of your parent or your guardian nor will we sell it if you ask us not to do so.
  7. Opt Out Right.  Upon your request, we will stop selling your Personal Information (sometimes called your Opt Out Right). You may send the request to Opt Out (i) to, or (ii) by writing to us at Privacy Officer, 466 Geary Street, Suite 501, San Francisco, California 94102, USA.
  8. Personal Information that We Store. For your information, we store/collect the following Personal Information on you: your name, email address, username, social media account, and password.  

14. COPPA Compliance (For Children Under 13 Users Only)

The Children’s Online Privacy Protection Act (“COPPA”) is a federal legislation that applies to entities that collect and store “Personal Information,” as the term is defined under COPPA, from children under the age of 13. We are committed to ensure compliance with COPPA. Our Services are not meant for use by children under the age of 13. Our Services do not target children under the age of 13, but we do not age-screen or otherwise prevent the collection, use, and personal disclosure of persons identified as under 13. If you would like to know more about our practices and specifically our practices in relation to COPPA compliance, please email us at


15. CAN-SPAM Act of 2003

The CAN-SPAM Act establishes requirements for commercial messages, gives recipients the right to have businesses stop emailing them, and spells out penalties for violations. Per the CAN-SPAM Act, we will:

  1. not use false or misleading subjects or email addresses;
  2. identify the email message as an advertisement in some reasonable way;
  3. include the physical address of Joggo;
  4. monitor third-party email marketing services for compliance, if one is used;
  5. honor opt-out/unsubscribe requests quickly; and
  6. give an “opt-out” or “unsubscribe” option.    

If you wish to opt out of email marketing, follow the instructions at the bottom of each email or contact us at and we will promptly remove you from all future marketing correspondences.

16. Modifications To Our Privacy Policy

Joggo reserves the right, at its sole discretion, to change or modify this Privacy Policy at any time. In the event we modify this Privacy Policy, such modifications shall be binding on you only upon your acceptance of the modified Privacy Policy. We will inform you about the modifications to our Privacy Policy via email or by posting the updated Privacy Policy on our Privacy Policy webpage. Your continued use of our Services shall constitute your consent to such changes.

17. List Of Third-Party Service Providers

Joggo uses the following third-party service providers for the provision of services as detailed under our Terms of Service.

Amazon Web Services Inc. (servers in the USA)

Contact Information:


Address: 410 Terry Avenue North, Seattle, WA 98109-5210

Additionally, if you have any questions or concerns about our third-party service providers, please email us at

18. Contact Us

To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:

Privacy Officer


Address: Joggo Inc., 466 Geary Street, Suite 501, San Francisco, California 94102, USA