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Ness Labs: Make the most of your mind
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A Summary of

The Manager as Debugger

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Great debuggers continuously pursue the “why” of the bug

  • Bugs can go layers deep in separate parts
  • Managing teams requires interaction of complex, black boxes. When outputs aren’t as expected, you must open and see inner workings. 
  • Debugging a team requires minimally-invasive hypothesis of what went wrong

Debugging a team can reveal organizational and foundational issues

  1. Look at records to identify any concerns: team chats, emails, calendars
  2. Sit in meetings to dissect agenda and productivity
  3. Ask the team for their goals and audience
  4. Look at team and leadership dynamics
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