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Struggling to Thrive as a Large Team Working Remotely? This Exec Has the Field Guide You Need

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First Round Review
First Round Review
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NerdWallet’s VP of Content Maggie Leung shares tactical tips and key takeaways from leading a large remote team.

  • As a leader, have high intent, build trust, and push your team relentlessly and consistently to take small steps toward your North Star.
  • Recognize that remote work requires teams built on consistent and effective trust and communication.
  • Get to know your team members’ personalities, priorities, and motivations to help them best adapt to remote work.
  • Create space for conversations that cultivate camaraderie and anticipate and try to calibrate emotions as much as workload.
  • Invest in relationships, a willingness to communicate, flexibility, and set a cultural North Star with clear expectations.
  • Fight fires with candor and directness.
  • Shine a spotlight on what good looks like to show people how to go beyond their job descriptions in a positive way.
  • Connect the dots by sharing the “how” and the “why” constantly and creating touchpoints to facilitate check-ins and communication.
  • Do not unintentionally undermine your team because information is power and should be shared widely when possible.
  • Expect issues to come up and have consistent ways for dealing with them.
  • Remember that trust is key to any and all strong relationships.
  • Treat transitioning to remote work as an opportunity to improve.
  • Train middle managers well and quickly.
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