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A Summary of

Product management, fast and slow

by
Enzo Avigo
Intercom
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Brain has two modes. System 1 thinking is fast and automatic. System 2 thinking is slow and deliberative.

Thinking fast and slow in product management. Two guidelines:

  1. Know when to lean on system 1
    1. Trust instincts on repetitive tasks
    2. Tasks that are short or reversible should be acted upon quickly
  2. Control your system 2
    1. Give yourself space to make decisions 
    2. Avoid unnecessary meetings, schedule days, and use more frameworks
  3. Both systems can fight each other leading to errors
  4. Cognitive bias in our brains perceives problems to be easier than they are

Itemizing work by fast and slow systems

  • Map out tasks based on what system is necessary
  • Resolve differences in reality vs. what system should be used

System thinking in everyday life

  • People often fall back on hasty system 1 thinking in life
  • Question assumptions about life and find balance between fast and slow thinking
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