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A Summary of

Product Judgment - How some people can repeatedly create product success

by
Paul Adams
Intercom
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Product judgment

  • Use your judgment to accurately predict what your customers need and want. Design and ship the right solution for them.
  • Use judgement in:
    • Roadmapping
    • Scoping
    • Designing

Learn from direct experiences with customers

  • Observe and talk to real customers, who are really using your product
  • Take in your customers’ perceptions and behavior.

Building a great product crosses many domains

  • Product judgment is domain-specific
  • The domain could be industry, the type of problem, or even design and price.

Product Judgment is transferable across similar domains

  • To build fully rounded product judgment, you need to talk to customers about all the domains of your product.
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