Too often convincing = arguing until someone gives up.
What do you do if you disagree?
- "Disagree and commit": At Amazon, one side backs down and commits to the other. This can be frustrating
- "Elevate and delegate"
- Find a higher goal you have in common
- Let the person doing the work own it
- There are other ways to resolve conflicts in the workplace. What's important is not ignoring disagreement under the pretense of committing.