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Elevate and Delegate

Georges Duverger
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Too often convincing = arguing until someone gives up.

What do you do if you disagree?

  • "Disagree and commit": At Amazon, one side backs down and commits to the other. This can be frustrating
  • "Elevate and delegate"
    • Find a higher goal you have in common
    • Let the person doing the work own it
  • There are other ways to resolve conflicts in the workplace. What's important is not ignoring disagreement under the pretense of committing.
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