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Ness Labs: Make the most of your mind
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Eigenquestions: The Art of Framing Problems

Shishir Mehrotra, Matt Hudson
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Reframing questions as “consistency versus comprehensiveness” clarifies decision-making

  • Framing: breaking down a problem into smaller choices or trade-offs to steer team through tricky situations
  • Common language facilitates better conversations
  • Prioritizing questions illuminates forward path
  • Inclusion fosters participation and diversity of thought


  • Ask the right question: start with the eigenquestion where if answered, subsequent questions are also answered
  • Use a diagram: synthesize communication of your left and right brain
  • Frame with your team: incorporate different perspectives
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