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Ness Labs: Make the most of your mind
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A Summary of
Community Wisdom: Managing conflict, making a case to improve your product’s UI, favorite analytics tools, transitioning from data engineering to PM, and dealing with a bad manager
Managing conflict in the workplace
Question: How do you work with and help other teams that are having internal conflict?
Answers: Drive good behavior and good culture where you overlap.
Surface this concern in your specific projects.
Serve as a mentor to offer guidance and advice.
Practice compassion, encourage authentic conversations with managers, and remind them of the importance of self-growth and impact on business.
Making a case to improve your product’s UI
Question: How do I justify my desire to shift resources to improve UI?
Answers: Show that the opportunity cost of not modernizing the UI is greater than the opportunity cost of whatever new features you would be giving up.
Involve quantitative data, qualitative data, conversations with influential people, and pitch as a quarterly project, not as incremental changes.
Favorite analytics tools
Question: What are some of the best tools for capturing, crunching, and building insights on customer behavior within web apps (besides Google Analytics)?
Answers: Segment, Microsoft Clarity, Mixpanel, and Amplitude.
Get clearer on your needs, then decide.
Transitioning from data engineering to PM
Question: Is it worth it to accept an offer that involves a title change but is also outside my preferred working scope and involves a salary reduction?
Answers: Leverage your valuable experience to get a position you truly want.
Evaluate it from a risk-reward standpoint.
Do not take it for the title and the hopes of getting a PM job elsewhere later.
Dealing with a bad manager
Question: How should I handle a manager who has incompetent leadership skills?
Answers: Secure another job offer before deciding next steps.
Analyze ease of transfer to another team, a conversation with your skip manager, and a discussion with other team members about your issues.
Have empathy for your manager, do not go to your skip manager, find ways to help without shaming, and find a better job taking what you learned with you to it.
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