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Ness Labs: Make the most of your mind
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A Summary of

Bad Managers Talk, Good Managers Write

by
I Done This
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Writing creates a permanent knowledge-base

  • Writing lasts and is accessible to more people
  • Managers can take credit for their words when they're written

Managers write to enforce clarity

  • Jeff Bezos writes 6 page memos for every meeting
  • Just talking can conceal lazy thinking, writing forces complete thoughts

Writing promotes discipline and precision

  • Writing forces you to be more precise than speaking
  • You catch anything you might have missed

Hiring people who can write effectively

  • Ability to write should be an essential qualification during the hiring process
  • Writing can get closer to true personality
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