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Ness Labs: Make the most of your mind
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A Summary of

Advice on growth, product, and leadership

by
Lenny Rachitsky
Lenny's Newsletter
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Advice on Managing Up

  • Over-communicate your work and plans
  • Set clear expectations
  • Share the trade-offs when plans change
  • Prioritize your work and communicate changes in prioritization
  • Do great work and gain trust

Work for PM's Extra Time

  • Think through execution and development of the strategy, and the vision of your team and determine any gaps in understanding
  • Communicate and listen more

Types of Product Differentiation

  • Price
  • Quality
  • Customer service and experience
  • Supply chain
  • Brand (e.g., story, celebrity endorsement)
  • Geographically local
  • Personalization
  • A combination of some of the above or choose not to differentiate and scale quicker than competitors
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