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A Summary of

5 Hard Questions to Ask Yourself During a Conflict

by
Julie Zhuo
Medium
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Conflict is a two-way street. Take an active approach to settling conflicts by asking yourself these 5 questions:

Do I actually disagree with what the other person is saying

  • Separate the conflict from the person. If they’re making valid points accept that and solve the issue.

Can I fairly articulate the other person's point of view

  • Understanding their perspective and what makes them tick will help you resolve the conflict faster and easier.

Did I make myself clear?

  • Don’t leave room for misinterpretation or ambiguity. Ensure you are exceptionally clear and have said everything you needed to.

Would I be comfortable saying what I'm saying to the other person in front of a group?

  • If the answer is no, stop talking immediately and continue the conversation later. 

What would happen if I lost?

  • Wanting to always win is a viewpoint that isn’t always productive. Don’t spend time on trivial arguments. Examine your behaviors and actions and act with empathy, respect and credibility.
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